Privacy

In the course of our dealings with you, we will collect and process personal information about you in order to provide you with the goods you request and to administer our relationship with you.

For the purposes of the Data Protection Act, we are the data controller in respect of your personal information that we collect and process as further described in this Privacy Policy.

What information do we collect?

We may collect and process information about you, including your name, date of birth, address, contact details (including email address and mobile phone number), payment card details, product selections and details of your purchases. This information may be collected in the following ways:

Information that you provide by filling in forms on our website.
When you place an order(s) for goods or services through our website we collect personal information to process and fulfil your order(s), including your payment card details and delivery address. If you become a registered user of our Website, you can save your payment card details and delivery address for future use.
Details about the transactions you carry out with us through our website.

If you provide us with personal information about another person, you must ensure that you have their agreement to do so and that they are aware of the ways in which we use personal information as set out in this Privacy Policy.

How do we use your personal information?

We use your personal information in connection with our business activities and it may be used in the following ways:

To carry out our obligations arising from any contracts entered into between you and us; for example, we will use your payment card details and delivery address to process and fulfil your order(s);
In the event that you do not complete your registration or order, we may use any contact information you have provided us to follow-up on your partial registration or order;
To manage and administer any other arrangements between you and us;
To notify you about changes to our services and to otherwise communicate with you; for example, we will use your contact details in order to respond to any queries that you submit to us;
To carry out market research; for example, we may contact you (including by email) to obtain your feedback on our products and services;
To help us review, develop and improve the products and services we offer.

Please note that we will never share or sell your personal information to a third party individual or organisation.

Access to your personal information

The DPA gives you the right to access your personal information. Any access request may be subject to a fee (currently not exceeding £10) to meet our costs in providing you with details of the personal information we hold about you. To request access to your personal information, please contact us using the details below.

How to contact us

If you have any questions, comments or requests regarding this Privacy Policy, please feel free to contact us in any of the following ways:
online via the enquiry form on the Contact Us page
by telephone on 07479373888
by e-mail, info@harrythehare.com or info@kathrynharvey.co.uk  .